Frequently Asked Questions

If you're struggling with something on our platform or if you have a question, you might find the answer here. If you don't find what you are looking for, get in touch with us at mail@gfo.org.uk.

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Frequently Asked Questions

If you're struggling with something on our platform or if you have a question, you might find the answer here. If you don't find what you are looking for, get in touch with us at mail@gfo.org.uk.

How do I become an OxFarmToFork producer / buyer?

If you are a buyer or supplier and would like to join the OxFarmtoFork platform, please contact us at oxfarmtofork@gfo.org.uk

How do I receive the produce I have ordered? Who delivers it?

Orders are sent to the producers to pack, and to the zero-emissions logistics company, Velocity, to organise collection.

When will I receive the produce I have ordered?

Orders are delivered into the city by Velocity via cargo bike every Tuesday, having been picked up from producers the previous day – ensuring the freshest and best quality produce.

Still have a question?

You can submit your question or request by getting in touch. Send us an email or give us a call. Please provide as much detail as possible so that we can assist you effectively.

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